Terms of Service

1. Acceptance of Terms

By accessing or using Vergo ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

If you do not agree to these Terms, you may not access or use the Service.

2. Description of Service

Vergo provides a software-as-a-service platform that enables businesses to send requests, track responses, and manage tasks with stakeholders through automated email communications and AI-powered follow-ups.

We reserve the right to modify, suspend, or discontinue the Service (or any part thereof) at any time with or without notice.

3. Account Registration

To use certain features of the Service, you must register for an account. When you register, you agree to provide accurate, current, and complete information and to update such information to keep it accurate, current, and complete.

You are responsible for safeguarding your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

4. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable laws
• Send spam, unsolicited communications, or violate anti-spam laws
• Impersonate any person or entity or misrepresent your affiliation
• Interfere with or disrupt the Service or servers or networks connected to the Service
• Attempt to gain unauthorized access to any part of the Service
• Use the Service to transmit any malware, viruses, or malicious code
• Collect or harvest any information from the Service without authorization

5. Your Data

You retain all rights to the data you submit to the Service ("Your Data"). By using the Service, you grant us a limited license to use, process, and store Your Data solely as necessary to provide the Service to you.

You are responsible for ensuring that you have all necessary rights and permissions to submit Your Data to the Service, including any personal data of third parties.

6. Payment Terms

Certain features of the Service may require payment of fees. You agree to pay all applicable fees as described on our pricing page. Fees are non-refundable except as expressly set forth in these Terms or as required by law.

We may change our fees at any time by posting the changes on our website or by notifying you directly. Your continued use of the Service after a fee change constitutes acceptance of the new fees.

7. Intellectual Property

The Service and its original content, features, and functionality are owned by Vergo and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You may not copy, modify, distribute, sell, or lease any part of the Service without our prior written consent.

8. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the Service will be uninterrupted, secure, or error-free, or that defects will be corrected.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VERGO SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

Our total liability for any claims under these Terms shall not exceed the amount you paid us in the twelve (12) months preceding the claim.

10. Indemnification

You agree to indemnify, defend, and hold harmless Vergo and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of or in any way connected with your access to or use of the Service or your violation of these Terms.

11. Termination

You may terminate your account at any time by contacting us. We may terminate or suspend your access to the Service immediately, without prior notice or liability, for any reason, including if you breach these Terms.

Upon termination, your right to use the Service will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Vergo is incorporated, without regard to its conflict of law provisions.

13. Changes to Terms

We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by email or by posting a notice on our website prior to the changes becoming effective. Your continued use of the Service after any changes constitutes acceptance of the new Terms.

14. Contact Us

If you have any questions about these Terms, please contact us at legal@vergo.app